Boycott Dunkin Donuts 903 Broadway Everett MA 02149 They Cheat Seniors
Thank you for your contact details. We will reach out to you as quickly as possible. In order to better assist 3,368 hits @4:08 pm 4/30/25 in past 30 days
Update May 12, 2025 9:25 am an additional complaint to Better Business Bureau Description of complaint:
Dunkin Donuts does not like seniors. This Dunkin on Route 99 / McKinley St rips off unsuspecting seniors and the night manager is violent and threatens The day manager, Omar, is a joke on the Yelp website with very bad ratings. they should either refund me, give me points, or send me a Dunkin card which I will use elsewhere Shame on Dunkin’ corporate for letting this malfeasance fester. I will be going to City Hall and the Board of Health about the violence at this Dunkin Donuts The senior community lives here, and the night manager steals from the elders here. That is a crime. These people do not care about the elder community that it serves
Account/Order/Tracking number:
23269665
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Omar the manager disrespects seniors. April 30, 2025 1:30 pm Check #5751 Omar argues with good paying customers, he's right and anything you say is wrong. He offers me to put money back on my card, taunts me, and reneges. This is no way to run a business. They cheated me on my points; the previous time I went here the guy "forgot" to give me my senior discount, even though he was told, if you buy a special no senior discount, no senior discount for ordinary purchases. And they end up taunting you, aggravating you, you cannot have a good meal in peace and quiet unless you let them cheat you. Not good at all. The nighttime manager threatened to hit me, because he took a dollar from me and refused to give it back. I talked to the owner, their Dunkin lawyer Lisa in Rhode Island. Crickets. They simply do not care, and the seniors are a buzz on how the nighttime manager allegedly clips a few bucks from people on a limited income. He did it to me.
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Look at the Reviews on Yelp
3 years of insanity at Dunkin' Donuts 903 Broadway on Route 99, Everett. They have HORRIBLE REVIEWS on Yelp. The evening manager allegedly scams seniors here at Senior Housing, and he cuts through the back yard every day. He clipped a dollar from me, then wanted to punch me out (I'll be 71 next week) because I called him out on it. Seniors here allege he does the same thing to them. https://joeviglione.substack.com/p/boycott-dunkin-donuts-903-broadway I've compiled a complaint list from YELP. The board of health and the AG's office are next, just talked to the Better Business Bureau. Stealing money from me and threatening violence for the buck he stole, not coo
lSent: 4/30/2025 7:34:59 PM
From:
BBB serving Eastern Massachusetts, Maine, Rhode Island and Vermont
To:
Joe Viglione
Subject:
BBB: Your Complaint has been Sent to the Business
Dear Joe Viglione:
This notification is in regards to your complaint submitted on 4/30/2025 against Dunkin'. Complaint # 23269665.
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